Privacy Policy

In order to run the application and maximize its use, we must process information about you. The type of information that we collect depends on how you use our services. You can learn how to access and manage these information that we collect by utilizing the app features.

Information that you and others do and provide:

• Information and content you provide. We collect only the information you provide when you use our services, including when you sign up for an account, create messages, transactions and input contact. This can include information regarding your load wallet, its balance, end-to-end consumer transaction and its time stamp. Our systems automatically process content and that you provide to analyse the purposes or nature of the transaction.
• Information about transactions made on our services. If you use our Products for purchases or other financial transactions we collect information about the purchase or transaction. This includes payment information, billing, and contact details.

Information that we obtain from devices includes:

As described below, we collect information from and about the computers, phones, or any devices you use that integrate with our Products, and we combine this information across different devices that you use. Your transactions and activities across different devices are all connected in one system, therefore, all data are monitored and transpired showing one same information real-time.

• Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, and browser type.
• Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, and connection speed.
• Cookie data: data from cookies stored on your device, including cookie IDs and settings.

Information that we obtain from partners includes:

Partners receive your data when you visit or use their services, or through third parties that they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing us with any data.

We use the information that you have given us to store and transact your data through our system. We can only access these information in a view-only setting, therefore, privacy of every user is securely maintained.

Promote safety, integrity and security.

We use the information that we have to check the progress of the user’s transactions and see their profile such as activity, transaction history and balance.

We provide you with the ability to access and manage your own data. We store data until it is no longer necessary to provide our services or until your account is de-activated. When you delete your account, we no longer have the ability to view or recover this information at any time.

Any problems or suggestions regarding the app is possible through calling or messaging DLucky3’s hotline. Other necessary actions to push through with the concern will be determined by D Lucky’s administrators.

We share information globally, both internally within the DLucky3 and its partners wherever they are located. All information is accessible and manageable via the application and connected website services of DLucky3.

We'll notify you before we make changes to this Policy and give you the opportunity to review the revised Policy before you choose to continue using our products. All updates are up to the consumer’s choice if they opt to push through or maintain using the current installed version. However, services may vary in this situation.

For any questions related to the application is possible via DLucky3’s hotline or email. Rest assured, all concerns will be looked into and responded.